Refund Support

If you experienced a service failure and did not receive an automatic refund, please contact us directly. We are committed to resolving all refund issues promptly.

What to Include in Your Request

To help us process your refund quickly, please include:

• Transaction ID or Order ID — Found in your payment confirmation email
• Email Address — The email you used during checkout
• Date of Purchase
• Description of the Issue — What went wrong with the service
• Screenshots (if applicable) — Any error messages you received

Response Time

We aim to respond to all refund inquiries within 24–48 hours. For EU consumers, we guarantee a response within 14 days as required by law.

Our Commitment

If the AI processing failed to generate your results, you are entitled to a full refund. We take service failures seriously and will process legitimate refund requests promptly.